TELECOMMUNICATIONS

CONNECTIVITY

VOIP

IP PBX

CLOUD PBX

CONNECTIVITY

 

We offer innovative and tailored solutions that are suited to your budget and company requirements. As customers’ needs for connectivity have increased, so too has our range. Based on your geographical location we can offer the following connectivity.

LTE   |  WIFI  |  FIBRE |  MICROWAVE

VOIP

WHAT IS VoIP?

Voice over Internet Protocol (VoIP) is a service that allows you to make and receive voice calls via your internet connection. With Smart VoIP you receive a real telephone number allowing you to make and receive calls from anywhere in the world, with extremely attractive call rates

IMPORTANT FEATURES

Reduced telephone bills
Per second billing from the first second.

Increased capacity
With VoIP you can increase and decrease telephony capacity by using software and bandwidth.

Complete mobility
You can make or receive calls from anywhere, provided you have an Internet connection.

Mobile app
Use your cellphone with your new VoIP Number (Save big on your cell bill)

Scalability
More than one phone call can be transmitted over one broadband line. Additional call capacity can be added by increasing the size of the internet line.

Number porting
You can port your current number from any network to Smart Voice.

Number for life
Your numbers are issued for life, no matter who the company is that is supplying your connectivity

WHAT DO I NEED?

All you need is a stable internet connection with a speed of at least 2Mbps (we recommend LTE or Fibre) and an IP desk phone. VoIP desk phones work like a normal telephone. They simply plug directly into your modem/router and connect to the network.

IMPORTANT FEATURES

Routing and IVR
Time based routing (night and weekend messages) and skills-based routing (messages to be distributed to the relevant people). An Interactive voice response (IVR) allows incoming calls to be controlled automatically, 24/7.

 

Infrastructure
IP based infrastructure, because it works on your existing IT network; you only need a single network point for your computer and phone. Your extension is always where your computing device is.

Cost effective
No license costs – you pay a once off up-front fee. Lower operating costs with minimal hardware, remote support and a flat rate for all the features.

Expandable
The software-based platform allows for seamless add-on features as well as standard features found on conventional PABXs. Communigate grows with your business, giving your business local or remote extensions on or off site. Add users – even branches, to one IP PBX.

IP PBX

“DOES MY BUSINESS NEED AN IP PBX SWITCHBOARD?”

An IP PBX is a switchboard or Private Branch Exchange which uses Internet Protocol. It is a server which uses your internet connection to route all your incoming and outgoing calls. Your customers can get hold of the right person immediately. Routing can be based on any means you choose – time, skills or hunting.

You can either use your existing internet connection, or we can assist you in setting up a Fibre or Wireless solution at your premises. Additional features of the PBX can be installed remotely with the click of a button. This means no costly call out fees when you want to make changes on your PBX

Not only can Smart Business Systems offer you a premium IP PBX solution, we can also provide the Internet Connection and Voice over IP (VoIP) solution to route your calls at reduced rates.

HOSTED PBX &  CLOUD SOLUTIONS

Virtual Private Branch Exchange (VPBX), Cloud PBX or Hosted PBX is a cloud or hosted PBX solution. It is software based and completely replaces your traditional, hardware-based PBX.

Get all the feature rich functionality without the clutter and pain of having an on-site PBX solution. You not only save on capital hardware costs but automatically get the reliability of having your telephony system in the cloud. Our Cloud based PBX platform is hosted within three of South Africa’s leading data centres.

HOSTED PBX BENEFITS

Self-Managed
Manage your own Virtual Private Branch Exchange (VPBX) – A Cloud hosted PBX solution including full call reporting, billing reports and more.

Customizable
Select a VPBX solution that is suited to your business needs. The VPBX solutions are scalable and flexible giving you the agility to grow as your business grows.

Reduce Capex Spend
You not only save on capital hardware costs but automatically get the reliability of having your telephony system in the cloud.

Simple Setup
Get all the feature rich functionality without the clutter and pain of having an on-site PBX solution. This software-based solution allows for fast and easy set up relative to an on-site PBX.

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