Optimize Call Centre & Sales Team Performance with 3CX. Take full control of your call centre and sales team with 3CX’s advanced call management tools, designed to enhance agent performance, customer interactions, and operational efficiency. The intuitive wallboard provides real-time insights into call queues, wait times, and agent availability, ensuring your team stays productive and responsive. With live call monitoring, supervisors can listen, whisper, or barge into calls, offering instant coaching and intervention to improve both customer service and sales effectiveness.

Perfect for sales team training and performance monitoring, 3CX enables managers to track extension statistics, call quality, and agent activity in real time. Detailed call reports and a live call environment give you complete visibility over every interaction, helping to refine sales strategies, improve conversion rates, and deliver exceptional customer experiences. Whether managing support teams or driving sales, 3CX delivers a scalable, cost-effective solution to optimize communication—powered by Smart Business Systems.