MANAGED ICT SERVICES

REMOTE & ONSITE REPORT

REMOTE MONITORING

CLOUD SERVER SOLUTIONS

SERVICE DESK TICKETING

FOR ALL YOUR ICT REQUIREMENTS

Smart Systems is geared to help your organization achieve your ICT requirements. We provide a wide range of Sales and Support options, from a single Onsite resource through to dedicated Onsite IT team or Remote Support including IT Management. Our Management Software and Service Desk Portal are designed to provide ease of use for end users and detailed reporting to our clients. 

Smart Systems helps to assess your business objectives by identifying key ICT requirements. The process helps to align your business requirements with Industry best practice and create an ICT blueprint to outline the strategy for your organisation.  

REMOTE & ONSITE SUPPORT

WHAT
Remote Server and Desktop Support
Remote Server Maintenance
Remote Antivirus Support
Onsite Support Services

REMOTE MONITORING

MacOS, Windows and Linux systems.

Server and Desktop Monitoring
Performance Alerts and Checks
Network and Security Monitoring
Firewall Installation and Management
Cloud Backup and Disaster Recovery
Patch Management
Managed Antivirus
Health Status Reporting

CLOUD SERVER SOLUTIONS

Cloud based Server hosting
Cloud PABX
Office 365 Support

SERVICE DESK TICKETING

Ticketing for clients via email and web
Comprehensive dashboard and reporting

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